Farrel

Product Engineer

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Work.

Every sheet carries the same three fields, so one can be read against another.

6 projects · 1 measured · 2 changed · 2 stated · 1 in progress

Notation

Constraint

Before → after, measured

Before → after, changed

Not yet measured

001

Rare Candy / Customer Success Platform

2026

Read case study: Rare Candy / Customer Success Platform

Constraint

Support workflows depended on engineering.

Decision

Move repeatable workflows into internal tooling.

Outcome — CS requests to engineering

Measured: before about 4 per day, after 1 to 2 per week

002

Constraint

Operational notes were taken by hand.

Decision

Start with a bot-first MVP.

Outcome

In progress — not yet measured

003

Rare Candy / Auction Platform

2025

Read case study: Rare Candy / Auction Platform

Constraint

Live auction state had to remain consistent.

Decision

Make auction planning explicit and versioned.

Outcome — Auction planning

Recorded change: before External, after In-platform

004

Constraint

Game rules had to work inside fast-moving Slack.

Decision

Make Slack the interface and automate the referee.

Outcome

A live 12-player game ran end to end with 0 referee actions.

005

Constraint

DDD patterns were rebuilt in every project.

Decision

Extract them into a framework-independent toolkit.

Outcome

A reusable DDD core, published on npm.

006

Ottoset Energy / Institutional Website

2022

Read case study: Ottoset Energy / Institutional Website

Constraint

Basic site with no content workflow.

Decision

Rebuild as a CMS-managed platform.

Outcome — Web presence

Recorded change: before Basic site, after CMS platform